super baj Privacy Policy
Your personal information is very important to us. This policy provides a complete description of how super baj collects, stores, and protects your data.
This privacy policy ("Policy") applies to all users of the super baj platform. When you register on super baj, create an account, or use the services, you are considered to have accepted the terms of this Policy. Please read this Policy carefully before using the platform. Our Terms and Conditions also contain full details about your rights and responsibilities.
Scope of Data Collection
super baj collects various types of personal information as needed to provide its services. No information is collected unnecessarily or in excess — only the information required to ensure safe and reliable service is gathered.
1.1 Registration and Identity Information
When you open an account, your name, date of birth, email address, and mobile number are collected. Identity document information may also be requested for age verification, as only persons aged 21 or above may participate on super baj.
1.2 Financial and Transaction Information
Your mobile wallet transaction details are recorded during deposit and withdrawal processes. Transactions on super baj are made through bKash, Nagad, Rocket, and Upay; the reference numbers and amounts associated with these payment methods are stored to ensure account security and transaction verification.
1.3 Device and Browsing Information
Your device type, operating system, browser, IP address, and session duration are collected automatically. This information is used to resolve technical issues and maintain platform security.
1.4 Cookies and Tracking
The super baj platform uses cookies. Cookies are used to store your usage preferences and session information. You can disable cookies by changing your browser settings, though doing so may limit some services.
Purpose of Data Use
Collected information is used for specific and legitimate purposes. super baj never uses your information for any purpose not stated in this Policy.
- For creating, verifying, and securely managing accounts.
- For processing deposits, withdrawals, and other financial transactions.
- For verifying eligibility to receive bonuses and promotional offers.
- For identifying and resolving technical issues on the platform.
- For preventing and investigating fraudulent activity.
- For providing customer support services.
- Statistical analysis for improving service quality.
- For meeting legal obligations.
Data Security Measures
super baj uses internationally recognised security technology to keep your personal information safe. The platform is protected with SSL (Secure Socket Layer) encryption, which encrypts all data transferred between your browser and our servers.
3.1 Technical Security
Encryption technology is used for storing data at the server level. Firewalls and access control systems are active to prevent unauthorised access. Regular security checks and audits are conducted.
3.2 Password and Account Security
Your account password is never stored directly — it is kept only in encrypted hash format. An additional layer of security is added through OTP verification. Keeping your password confidential and not sharing it with others is your own responsibility.
3.3 Staff Access Control
Among super baj staff, only those with a professional need are permitted to access personal information. All staff are trained on privacy protection and are legally bound by it.
Sharing Data with Third Parties
super baj does not sell your personal information or provide it to third parties for commercial purposes. However, sharing information may be necessary in specific and limited circumstances.
4.1 Payment Processors
Relevant transaction information is shared with mobile financial service providers such as bKash, Nagad, Rocket, or Upay to complete transactions. This information is used solely for payment processing.
4.2 Technology Service Providers
Trusted technology partners are engaged for server hosting, cybersecurity, and game services. These partners operate under strict confidentiality agreements and are permitted to use the information they receive only for the specified tasks.
4.3 Legal Requirements
Necessary information may be provided in response to valid orders or directives from law enforcement authorities, or for the investigation of fraud or illegal activity. In such cases, super baj complies with its legal obligations.
Data Retention Period
super baj retains your personal information only for as long as it is needed for the relevant purpose or as required by legal obligation.
- Information for active accounts is retained for the entire duration the account remains active.
- Even after an account is closed, information may be retained for a specified period if there is a legal requirement to do so.
- Financial transaction records are retained in accordance with the legally required timeframe.
- After the retention period ends, information is securely deleted or anonymised.
User Rights
As a registered user of super baj, you have several rights regarding your own information. You may exercise these rights at any time.
6.1 Right to Access Information
You may request at any time to see what information super baj holds about you. Our support team will assist you with this.
6.2 Right to Correct Information
If any information stored in your account is incorrect or outdated, you may request that it be corrected. Contact our 24/7 live chat or email for assistance.
6.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information must be retained for a specified period to fulfil legal requirements.
6.4 Right to Withdraw Consent
If you have previously given consent for processing your information for a specific purpose, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the validity of any processing already completed before the withdrawal.
Protection of Minors
super baj explicitly does not provide its services to persons under the age of 21. Age is verified during the registration process, and information from minors is not collected. If it comes to our attention that information from a minor has been collected, steps will be taken to close the account and delete the relevant information.
We take responsible gaming seriously. Detailed guidance on building safe and healthy gaming habits can be found in the super baj Responsible Gaming section.
Marketing Communications
You may give or withdraw consent to receive promotional messages and offers at the time of registration or at any later point. To stop receiving marketing communications, you can update your account settings or contact the support team directly.
Transactional messages — such as deposit confirmations, withdrawal processing notifications, or account security alerts — will always be sent, as they are an essential part of the service.
Policy Changes
super baj reserves the right to update this privacy policy as needed. If any significant changes are made, registered users will be notified by email or through the platform. The effective date of the updated policy will be noted at the top of this page.
If you continue to use super baj after a revised policy comes into effect, you will be considered to have accepted the new policy. If you have any questions about the policy, please visit our FAQ section or contact the support team directly.
Contact Information
If you have any questions or complaints about this privacy policy, or if you wish to exercise any rights relating to your information, please contact us.
Live support is available 24 hours a day, 7 days a week in Bengali and English.